Onsite Support,installation support, maintenance service

Onsite Support

Installation Service : Our first step to provide you with a trouble-free Internet experience includes the installation of the modem and configuration of Internet applications and our products supported by any Internet ACcount (Dialup, Leased, Broadband,Leased line etc) such as Internet Explorer, Netscape Mail etc

Maintenance Service We will troubleshoot problems that you encounter after our product Activation. We will determine the cause and find the solution, which may require modem driver reinstallation, checking the network and connections of the hardware and your software applications. Any replacement of your telephone wire or reinstallation of your PC Operating System will be chargeable.

Customer Satisfaction
	Flexible in approach and responsive to special requirements.
	Proud to provide support and our support team many times go well "above and beyond" the working hours.
	Handles problems with courtesy and help customers to understand the problem.
	Deliveries are consistently in time agreed.
	It takes responsibility for ensuring that customers receive the full benefit of our products & services.
	We make customers believe we have a deep understanding of their business, and we are up-to-date as to how we can help them.
	Our commercial motives are secondary to Customers service.
	Easy to contact the Directors of company.
	Always open to consider new products & services variants.
	Our team is not afraid to check the understanding of customer’s requirements.
	Provides End to End Solutions.